VPS in a BOX Packages include a 30-day money back guarantee. If you are dissatisfied with your service for any reason, you will receive a full refund (minus traffic usage and or your monthly license free of Direct Admin) if you cancel your account within 30 days of the activation of your account.
The 30 day money back guarantee does NOT apply to Domain Name Registration or Web Site Design Services.
Do you suspect fraudulent activity or transactions on your VPS in a BOX account? If so, please contact VPS in a BOX Billing department immediately at (011) 665 1097. Our technical specialist will promptly investigate and remedy your claim.